Delivery and Dispatch Policy

1. Order Processing TimeAt KY Store Online, we strive to process and dispatch all orders as quickly as possible. Orders are typically processed within8 - 10 business days. During peak times or promotional periods, processing times may be slightly longer.
2. Dispatch NotificationOnce your order has been dispatched, you will receive a confirmation email containing your tracking number and a link to track your shipment. Please ensure that your email address is correct to receive these notifications.
3. Shipping Methods and Delivery TimesWe offer a variety of shipping options to meet your needs:

• Standard Shipping:Estimated delivery time is 14 to 15 business days.
• Expedited Shipping:Estimated delivery time is 8 to 10 business days.
• Express Shipping:Estimated delivery time is 4 to 5 business days.

Please note that delivery times are estimates and can vary depending on your location, the shipping method selected, and external factors beyond our control, such as customs processing or carrier delays.

4. Shipping DestinationsWe ship to the following regions: Worldwide. If your location is not listed, please contact our customer service team to inquire about potential shipping options.
5. Shipping CostsShipping costs are calculated based on the weight and destination of your order. The total shipping cost will be displayed at checkout before you complete your purchase.
6. Tracking Your OrderYou can track your order using the tracking number provided in your dispatch confirmation email. Visit our carrier's website and enter your tracking number to view the latest updates on your shipment's status.
7. Split ShipmentsFor orders containing multiple items, you may receive more than one shipment to expedite delivery. You will receive separate tracking numbers for each shipment.
8. International ShippingFor international orders, additional customs fees or import duties may apply. These fees are the responsibility of the customer and are not included in the purchase price or shipping cost. Please check with your local customs office for more information.
9. Delivery IssuesIf you encounter any issues with your delivery, such as missing or damaged items, please contact our customer service team within [number] days of receipt. Provide your order number and details of the issue so we can assist you promptly.
10. Contact UsFor any questions or concerns regarding your delivery and dispatch, please contact us at:

• Email:paokenjiphill@yahoo.com
• Phone:5395495577
• Business Hours:24/7